VIPA PlatformAllura · Volume Incentive Program Agreements

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Notifications

How to set expiry warning windows and who is notified for platform events. Button names match the English UI.

This is for Allura staff with permission to see Notifications in administration. Saving here configures future alerts; it does not send a test email by itself.

Related: Administration panel.


Before you start

  • You are signed in to VIPA.
  • In the platform menu, click Settings.
  • In the administration sidebar, click Notifications.

If the row is missing, your role cannot change these settings.


The screen

Title Notifications. Text: Expiry warning windows and who gets notified for each platform event. Renewal-due timing is tiered by role so reminders escalate as expiry nears.

Notifications
Notifications

Expiry warning windows

FieldWhat it does
Agreement expiring-soon windowDays before agreement expiry for the amber date chip and “expiring” KPI/notification. Unit: days.
Margin-result expiring-soon windowDays before a margin result expires that the platform flags it for re-analysis. Margin validity is separate from the agreement term.

Event routing

Table Event routing. Columns: Event, then TM, ASM, VP, Finance, Customer, and Channel last.

Channel options: In-app, Email, In-app + Email, Off.

Events include Margin result ready, Agreement expiring, Margin result expiring, Renewal due, Claim submitted, Dispute raised, Approval needed. Some events show Lead: and a number of days (d).


Save, reset, restore

At the bottom right:

  1. Save settings — writes the section. Toast: Settings saved.
  2. Reset — discards unsaved edits (Unsaved changes discarded).
  3. Restore defaults — loads factory values into the form. Confirm Restore default settings? then Save settings to persist. Toast: Factory defaults loaded — save to persist.

If something goes wrong

What you seeWhat to do
You do not see NotificationsYou lack settings permission. Use Home or ask an administrator.
You do not have permission to view this resource.Same: this screen is not for your role.